Thank you for your patience, loyalty and continued support over the last year during the challenging and unprecedented times that Covid-19 has presented. During this time, we have made and continue to make the necessary ongoing operational changes to keep our people and our customers safe, as we deliver the best possible service. Unfortunately, on occasion local resourcing issues, associated self-isolation and safety measures impact our normal high levels of service. We continually monitor the situation to get back to business as usual as quickly as possible.