Top Questions

How can I track my parcel?
What are the size and weight restrictions on a parcel?
How should I package my parcel?
What compensation cover is included?
I am new to sending how do I get started?

General

How do I measure my parcels?
Do you deliver to PO boxes?
What compensation is included?
What are the size and weight restrictions on a parcel?
How should I package my item?

Tracking

How can I track my parcel?

Parcel Drop Off

How does Post Office® drop off work?

Services

What is a remote area?
Why can I not select a service?
How do I get a refund?
What are Service Guarantees?

Printing

My labels have not printed correctly, what should I do?
My labels are not printing in the correct size, what should I do?

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