Before sending a parcel with senditnow.com, we advise that you should do the following:
Check the individual parcel weight and dimensions are within the maximum weight and dimensions we accept by
visiting our Country guide and Our
For the UK these are:
Weight - There is no limit to the weight of a multi-parcel consignment but individual parcels must not
Length and girth - The size of each parcel must not exceed 3 metres length and girth (measured around
its thickest part) combined and 1 metres for the greatest dimension. Girth should be calculated as twice
the height of the parcel plus twice the width of the parcel measured around its thickest part. For our
large service parcels can be up to 2.4 metres in length and girth combined should not exceed more than 4
Make sure your parcel is packaged correctly. Help on packaging can be found on our packaging advice page.
Check your item is not on our list of prohibited or restricted
goods. If sending Internationally also visit
our country guide to check individual country restrictions.
Please search for compensation to find all the information which covers compensation and refunds. We do
offer inclusive compensation in our prices and additional compensation can be purchased for those goods
requiring it. However there are some goods that we will not pay compensation for in the case of loss and
damage and there are some circumstances when we will not pay out for delay. For your own piece of mind,
please check our guide before booking.